This survey can be made without using any additional services or interactivity in the letter. NPS Survey allows the user to quantify his or her satisfaction. For example, with the ten-point scale. The rating in every figure of the survey leads to the page with gratitude for finishing the survey. But the fact that every figure has its own url allows us to segment the people who have responded in this or that way. This exact variant cannot be done in Mailchimp now. But with the development of the functional side of Customer Journey Map, the service will acquire the ability to segment people by their click to a certain link.
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